Maintenance and Outage Notification Procedures

IX members will be notified of service-affecting maintenance or outages by email to the members mailing list, details of which are available at these locations:


NOC Procedures

IX members may contact the Network Operations Center for support and fault reporting via email at [email protected]

No export of IXP address space to peers

Members are prohibited from originating or otherwise announcing IP address space assigned to the Community IX peering LANs.

Privacy Policy

Members are prohibited from observing or recording any traffic other than their own, or from taking any action to result in the misdirection of traffic.

Community IX does not inspect or retain the contents of traffic exchanged on the IX fabric. Community IX collects statistical information about traffic flows between members to facilitate the normal operation and troubleshooting of the IX. Community IX will not disclose this information to third parties, except as necessary to comply with lawful demands for information as required by law, regulation or court order.

PeeringDB ASN and IX Entry Required

Having a well maintained PeeringDB entry is a must-have and requirement to connect to the Community IX exchanges. It gives you information about networks and shows other networks who might be interested in peering with, along with the basic data they need to know to peer.

If you do not have an entry yet, register here for free. If you already have one, we recommend checking your entry from time to time to make sure it’s up to date.

Government Information Requests

A list of government information requests and the action taken on them will be posted to this website if legally disclosable.