Policies and Procedures

Maintenance and Outage Notification Procedures

FL-IX members will be notified of service-affecting maintenance or outages by email to the members mailing list, details of which are available at https://lists.fl-ix.net/mailman/listinfo/members

 
NOC Procedures

FL-IX members may contact the Network Operations Center for support and fault reporting via email at [email protected]

 
Privacy Policy

FL-IX does not inspect or retain the contents of traffic exchanged on the IX fabric. Members are prohibited from observing or recording any traffic other than their own, or from taking any action to result in the misdirection of traffic. FL-IX collects statistical information about traffic flows between members to facilitate the normal operation and troubleshooting of the IX. FL-IX will not disclose this information to third parties, except as necessary to comply with lawful demands for information as required by law, regulation or court order.

 
Government Information Requests

A list of government information requests and the action taken on them will be posted to this website if legally disclosable.